Privacy policy

Company Cheminées Seguin Duteriez, ZI de Lhérat in RANDAN (63310), in its capacity as data controller, has implemented a policy for managing personal data that it may collect and process in connection with users' use of its services, in accordance with the requirements of the GDPR (hereinafter the “Personal Data Management Policy”).

Our Personal Data Management Policy may be updated in line with legal developments and/or the processing of personal data that we may carry out.

Collection of your personal data

Company Cheminées Seguin Duteriez may collect and process your personal data, in particular when you browse the Website, download a catalog, or when you request a quote or contact us directly.

This data may include the following:

  • Name
  • First Name
  • Gender
  • Phone number
  • Email
  • Adresse
  • Type of housing
  • Pictures...
  • …

Processing of personal data

We do not collect any data that is not necessary for the processing purpose stated at the time of collection and we do not collect any data that is prohibited by laws and regulations.

The collection of certain data may be mandatory or optional, and you will be informed when a field is mandatory. You may choose not to provide the requested data, but <indicate the consequences, for example: this will prevent us from processing your request>.

The legal basis for processing is, depending on the case: your consent, a contractual necessity, a legal obligation, or our legitimate interests.

Consent given for the processing of your data may be withdrawn at any time by writing to us electronically or by post at the addresses listed below in the section Claims.

The purpose of their processing is:

  • Managing requests and/or orders, or providing information about our products;
  • Commercial prospecting;
  • Compliance with our legal obligations;
  • The resolution of any disputes.

We may therefore communicate your personal data to our resellers or partners in order to provide our services.

We take all necessary steps to ensure that your personal data is processed in accordance with our instructions, with the aim of guaranteeing the confidentiality and security of your personal data in accordance with the regulations in force.

Storage of your personal data

Your personal data is kept for the time required to process it. We may keep your personal data for archiving purposes in order to keep accounting, tax or evidential documents for as long as required by the applicable regulations.

For example:

Purpose of processing Basis of treatment Keeping data in the "active" database Additional archiving
Prospecting Your consent 2 years if you have not actively responded to any solicitation. The period starts again if you actively respond to a solicitation.  

 
Customer relationship/fulfilment of our contractual obligations to you Contract The time required to perform the contract 10 years from unconditional acceptance of the worksite, to meet accounting, tax and legal requirements, etc.

 

Your rights

You have the right to :

  • Request access to your personal data. You will then receive a copy of the personal data we hold about you.
  • Ask for the data to be corrected if you consider it incomplete or inaccurate.
  • Request the deletion of your personal data.
  • Request the restriction of the processing of your personal data.
  • Object to the processing of your personal data.
  • Request to retrieve the personal data you have provided (right to data portability).
  • Withdraw your consent to the processing of your personal data. »

Claims

To protect ourselves from any identity theft, any request to review, correct, or delete your personal data must be sent in the proper form, signed, accompanied by a photocopy of an identity document bearing your signature, and specify the return address, by post or email to the following address: Company Cheminées Seguin Duteriez, ZI de Lhérat 63310 RANDAN –  contact@my-vulx.com.

Any such request will be processed as quickly as possible and in any event within the limits set by the applicable legal and regulatory provisions.

In addition, You have the right to lodge a complaint at any time with the Commission Nationale de l'Informatique et des Libertés (CNIL), the French supervisory authority responsible for personal data protection issues, if You consider that we are not fulfilling our legal and regulatory obligations with regard to the protection of personal data.

Contact

If you have any questions about this Personal Data Management Policy, please contact us by email at the following address: contact@my-vulx.com.